Slide 1 of 11
Introduction
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A misleading message can arise in several ways. Someone may misunderstand a report, attach an old image to a new event, repeat an unverified story, or deliberately invent a claim.
The content's accuracy, the sender's intention, and the possible harm are related but different questions. Understanding the difference helps you respond precisely.
You can correct a false statement without claiming to know why every person shared it. You can also recognize a serious risk before you know whether the sender intended harm.